Responsible Gaming Policy
Casino RSM Club takes the issue of responsible gaming very seriously and is continually looking for ways to ensure members and guests are safe, supported, and remain within their limits.
We have a wide range of responsible gaming practices including Multi-Venue Self-Exclusion, Voluntary Pre-Commitment, access to counselling and support services, RUOK? services, and comprehensive staff training.
Casino RSM Club offers Gambling Self-Exclusion assistance. If you need assistance with any gambling problem please call 02 6662 1666 to speak to the Gaming Manager or Operational Manager for assistance.
Help is close at hand
1800 858 858
Responsible Service of Alcohol (RSA)
Responsible Service of Alcohol (RSA) helps control the negative impact that alcohol has on our community. RSA has been part of the NSW Liquor Laws for more than 100 years. RSA currently deals with:
Minor accessing restricted areas
Alcohol-related violence and crime
Drunk and disorderly patrons
To comply with RSA laws, licensees and venue staff must:
Recognise the signs of impending intoxication
Not serve anyone who shows these signs
Not serve anyone who arrives already intoxicated
Understand the principles of ‘standard drinks’ and drink driving levels
Discourage patrons from actions that can harm themselves or others
Understand the impact of alcohol on our community