Responsible Gaming Policy

Casino RSM Club takes the issue of responsible gaming very seriously and is continually looking for ways to ensure members and guests are safe, supported, and remain within their limits.

We have a wide range of responsible gaming practices including Multi-Venue Self-Exclusion, Voluntary Pre-Commitment, access to counselling and support services, RUOK? services, and comprehensive staff training.

Gambling Self-Exclusion

Casino RSM Club offers Gambling Self-Exclusion assistance. If you need assistance with any gambling problem please call 02 6662 1666 to speak to the Gaming Manager or Operational Manager for assistance. 

Help is close at hand
1800 858 858

Responsible Service of Alcohol (RSA)

Responsible Service of Alcohol (RSA) helps control the negative impact that alcohol has on our community. RSA has been part of the NSW Liquor Laws for more than 100 years. RSA currently deals with:

Minor accessing restricted areas

Alcohol-related violence and crime

Drunk and disorderly patrons

Noise disturbance

To comply with RSA laws, licensees and venue staff must:​

Recognise the signs of impending intoxication

Not serve anyone who shows these signs

Not serve anyone who arrives already intoxicated

Understand the principles of ‘standard drinks’ and drink driving levels

Discourage patrons from actions that can harm themselves or others

Understand the impact of alcohol on our community